Can Not Upload Files in "add media" option. Error Message

  • When I go to try and add media (PDF files, pictures, word document) I keep getting an error message of: An error occurred in the upload. Please try again later.

    It looks like it will load and then it gives me an error message.

    Also, the select files button, I get this message below it.

    Warning: Division by zero in /home/hartki5/public_html/wp-includes/functions.php on line 268
    Maximum upload file size: 0 TB.

    All my previous media image files are not loading either. What is going on here? please advise. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Howdy @kvanstraalen,

    A few questions for you:

    • Maximum upload file size: 0 TB – That does not look right at all. That is a PHP setting that you can either update via php.ini or you may have to ask your host to take a look
    • Have you tried deactivating your plugins and reactivating them one by one (checking your media each time) to see if it is a plugin-related issue? I would also switch to a default twenty-something theme and check it again to rule out a theme-related issue.
    • Are you really on WordPress version 3.0 as you selected when you made this post? That is very insecure and could totally be causing a variety of issues. I would **highly** recommend staying up to date. We are now on 4.4.1
    Thread Starter kvanstraalen

    (@kvanstraalen)

    Hello Craig,

    Thanks for your response.

    What needs to be changed in the php. ini file?
    WP upgraded to the latest version.

    I am forwarding your responses to our part time IT person for our company.

    Thank you so much.

Viewing 2 replies - 1 through 2 (of 2 total)
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