Can not uncheck boxes

  • Resolved tnrogers

    (@tnrogers)


    7 years, 1 month ago

    Thanks for your plugin. I love that it is able to show products in my WooCommerce store along with posts and pages.

    But I have a problem with the settings. I have unchecked all the boxes except for pages, posts and products. But for some reason the changes don’t stick. Here is a screenshot of what I checked – https://screencast.com/t/3FWkhN5aI. But when I save it, the page looks like this https://screencast.com/t/OmrDmxgWD, and when I return to the HTML Sitemap Options screen, most of the boxes are checked again – https://screencast.com/t/kHijD90Njl?

    Thanks in advance,
    Tom

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dipak Kumar Pusti

    (@dipakbbsr)

    Hi tnrogers,

    Thank you for trying this plugin out and I appreciate you created this ticket. While I investigate this issue, can you please try out the following steps,

    1. Uncheck all Post Types and save the options. After that only check the required options and save again.

    2. If you are using any caching plugin make sure to cache the clear once after saving the settings. If possible exclude the sitemap page from caching.

    Also the page is password protected, If you can send me the password @sipu[email protected], it will be very helpful to me to solve the issue quicker.

    Thanks & Regards,
    Dipak

    I can confirm: there is a problem. I can’t uncheck.

    Plugin Author Dipak Kumar Pusti

    (@dipakbbsr)

    Hi @tnrogers and @jurasjo,

    Yeah there was an issue and an update has been released early today for this patch.

    Please update it to latest version, it will solve the issue.

    Thanks & Regards,
    Dipak

    No it did not resolve the problem. I have newest version and problem persists.

    I have no caching on the back-end.

    Plugin Author Dipak Kumar Pusti

    (@dipakbbsr)

    Hi,

    Please make sure you have v1.0.3.

    if updated, can you try selecting all the checkboxes and save them, after that uncheck which are not required and save settings again.

    Let me know if it worked, otherwise some more investigation needed on that.

    Thanks & Regards,
    Dipak

    I use newest 1.0.3 version. I have tried Your advices and none of them works.

    Thread Starter tnrogers

    (@tnrogers)

    I’m writing to say that my issues were resolved! I am quite pleased that Dipak Kumar Pusti, the author of the plugin, took a proactive approach to the issue.

    I gave him access to the backend of my website, and he fixed the problem quickly. He then updated the plugin soon after, and it’s all working perfectly for me.

    You can see my sitemap page at https://power2u.org/sitemap/ which before was showing stuff that I didn’t want. (The website is 95% done), but taken live just two days ago.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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