Can not scroll down on my website on mobile phones

  • Resolved amustav

    (@amustav)


    1 month, 4 weeks ago

    Hello,

    I have a very weird problem where I can not scroll down on my website homepage when on mobile phones if not signed in, but all other pages work fine. I can scroll down on PC and Pads whether signed in or not so have only noticed the problem on mobile phones. I’ve tried purging and clearing cache, also deactivated some plugins I thought might have caused the issue but didn’t work.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @amustav

    Let’s get the Litespeed plugin fully deactivated first, as it is heavily processing all CSS and JS files and I cannot see where the bad CSS comes from.

    Thanks!

    Thread Starter amustav

    (@amustav)

    wow I just deactivated Litespeed and now it works. Didn’t think that the problem could be from that plugin. What setting from Litespeed do you think could be causing that problem? Or should I just reset the plugin completely and carefully adjust the optimization settings one by one while testing?

    Hello @amustav

    It would be recommended indeed to start small and see which options work great for your setup. Processing all CSS and JS is never a good idea, so I would leave that alone if I were you and only use the power of resource caching instead.

    Thanks.

    Thread Starter amustav

    (@amustav)

    Hi I ended up just removing Litespeed altogether and using Jetpack instead for optimisation and caching cause it seems to be more compatible with my site coding as I’m getting equivalent site speed/score results without any problems.

    Really appreciate the quick response. Thanks so much for the help.

    You’re welcome, @amustav! ???♂?

Viewing 5 replies - 1 through 5 (of 5 total)
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