Can not purge cache

  • Resolved V.A.Lucky

    (@valucky)


    2 years, 1 month ago

    I changed the text link color.
    When I’m logged in, the color is perfect. (Black = the new color.)
    When I’m logged out, the color is the old one.

    I purged the cache. (Separate page and all caches too with no result.)
    When I’m logged in, everything is fine, when I’m logged out the old color comes back.
    How can I empty the cache and forget the old color?
    WordPress: 6.1.1
    W3TC: 2.2.12
    Theme: Weaver Xtreme 5.0.2

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • I have had a similar problem for some time. While logged in, the changes show, and I purge all caches. Yet, when I log out, or use another browser, it takes some time, not sure how much, maybe an hour or two, before the changes show. I use this plugin on several sites, and only one has this issue, as far as I know. I’m just noting this here so that I can receive any email updates to this thread.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @valucky

    Thank you for reaching out.

    There is a chance that the CSS change kept the same name and is stuck in the Browser cache of your browser.

    Please check the incognito window and let me know if the issue persists, please try to clear your browser Cache.

    Alternatively, you can enable the option in Perofmance>Browser Cache: Prevent caching of objects after settings change which will add a random query string to the files, so once the file is updated, all you have to do is to click the “Update media query string” button ( Perofmance>Browser Cache), save all settings and purge the cache

    Thanks!

    Thread Starter V.A.Lucky

    (@valucky)

    F5 and Ctrl F5 did not work.

    Incognito window works. It show the new color, but I is not the default way, how our user to use the site.

    I set the “Prevent caching of objects after settings change”, and it solved the problem.

    Thank you

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @valucky

    You are most welcome!

    We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can not purge cache’ is closed to new replies.