Can not open Starter Templates

  • Resolved sigitar

    (@sigitar)


    1 month, 2 weeks ago

    After installing the Astra theme, I installed this supporting plugin called Starter templates.
    Unfortunately, starter templates cannot be opened. (error message 404) I have deleted all other plugins so that there is no conflict. I am a newbie in this area and hope that someone can help me. Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi @sigitar,

    The issue happens when there is something misconfigured in the .htaccess file. To resolve this, I would suggest adding the following code to your .htaccess file. 

    <IfModule mod_substitute.c>
SubstituteMaxLineLength 10m
</IfModule>

    The process followed is outlined in the attached documentation. [Link to Documentation]

    Hope this helps.

    Kind regards,?
    Aradhy

    Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi @sigitar,

    It’s been a while since I posted my response, and we haven’t heard from you since then. I assume that you have fixed this or have reached out to us.

    I am marking this thread as Resolved due to inactivity. Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Aradhy ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.