Can not login with new update 2.0.5

  • Resolved thanhstran98

    (@thanhstran98)


    4 years, 9 months ago

    Currently, I cannot log in my admin account because version 2.0.5 has captcha update

    ERROR for site owner: Invalid site key

    Please help

    I have not visited the site in the past few days and my email is currently filled with customer complaints

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Paul

    (@paulplapsa)

    Hello @thanhstran98,

    Thank you for reaching out to us.

    This is happening because we have included the old reCaptcha add-on into the main plugin and it seems that in your case it was enabled for some reason. A workaround that would allow you to log in would be to:

    • find the Paid Member Subscriptions plugin folder using FTP,
    • rename it so that the plugin is disabled,
    • log in,
    • undo the name change,
    • reactivate the plugin from the back-end and go to the Misc tab on the Dashboard -> Paid Member Subscriptions -> Settings page to disable the reCaptcha setting.

    Please let me know if this does not work for you.

    Best Regards,

Viewing 1 replies (of 1 total)
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