can not login, only getting white screen

Below are instructions for disabling your plugins as a basic troubleshooting step. Often a misbehaving plugin (or theme) can give the results you’re experiencing.

If you can’t access your admin pages, you’ll need to use an FTP client (like FileZilla), or your host’s cpanel (or File Manager) and navigate to the files on the server.

In your WP installation there, find wp-content/plugins and rename that plugin folder to something like plugins-hold. That will disable all plugins and hopefully allow you to get back into WP admin. Rename the folder back to the original. Then you can start re-activating plugins until you find the problem one(s).

If that doesn’t do it, likewise rename your active theme’s folder so that WP will use a default WP theme temporarily. That way you can rule out whether the theme is at fault or not.

Before checking to see if it was fixed, first clear your browser cache and cookies.

thanks for your help
so I’ve disabled all of the plugins by renaming the folder. i still can not log in. should i be using https://brodyleven.com/wp-login.php ? i still enter my credentials and just get a white screen when I press submit.
should i re-enable them, by changing the folder name BACK to “plugins” before changing the name of my theme?
and am i changing the name of the entire “themes” folder, or just the theme I’m using? and how do I know which of those themes I’m using?

thanks much.

(right now

Leave them disabled, and rename only your active-theme’s folder (not the folder containing all themes). Your theme is Bloggie. The login address above should be fine to use.

you’re being very helpful thanks…
i can’t upload pics here, but when i go to my login page, it has THIS above the login box:

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-login.php on line 384

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-login.php on line 396

and then when I go to login and press login, it just is a white screen that says THIS:

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-login.php on line 384

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-login.php on line 396

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-includes/pluggable.php on line 678

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-includes/pluggable.php on line 679

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-includes/pluggable.php on line 680

Warning: Cannot modify header information – headers already sent by (output started at /home/content/91/9021691/html/wp-load.php:80) in /home/content/91/9021691/html/wp-includes/pluggable.php on line 875

i really appreciate your help.

Two things: is there a default theme like Twenty Fifteen in your themes folder? The other, sorry to say, is that a site scan shows you have some malware (spam links) on your site.

To get going on clean up, start with this Codex page, with special attention to some of the included links.

If you want to start with replacing your WP core files, I’ll post that part next, but you still need to go through the details of the cleanup instructions above because replacing core files is only part of it. It’s possible that a re-installation could get you back in to admin but really hard to say.

Before you do any replacing, make sure you have backups of your site files and your database as well. All of your posts, pages, and settings are stored in the database, so they shouldn’t be affected by replacing WP files and directories. Your images though are in the wp-content directory along with themes and plugins.

With that in mind, for a manual installation you can download a fresh version of WP and unpack it. On your server, delete (first) and then replace all WP files and folders with new copies except for:

do not touch wp-config.php (it has your database settings)
do not touch the wp-content directory (for reasons stated above)

Sorry about the new twist. Take it slow and you’ll be back up again. If you do a re-install, try running the site scan again and see what it says. Good luck!

yeah there are themes ” 2010, 2011, and 2012″ in my theme folder. shall i delete those or something, before doing the rest?

Not necessarily, but you really only need one: for use in cases like this. When you deactivate an active theme, WP uses a default theme as a temporary replacement. I would upload a more recent one like Twenty Fifteen and delete the rest. That way there’s no chance of malware hiding in a theme folder. Also replace Bloggie with a fresh copy.