• dears all please help!!!!!!!!!! i just can not edit may pages! I can not use gutenberg my favorite editor! please help me to edit the web page pages!!! many thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Paal Joachim Romdahl

    (@paaljoachim)

    Hi as a week has passed. I assume you have found a solution.
    How did it go?

    Have a great day!

    Thread Starter finanzkind

    (@studytour)

    Hi Paal Joachim,

    no, not at all, the block editing with gutenberg doesnt work with my web page https://finanzkind.com/.

    I really surprise!! i still puzzled what plugin to use? what do you need to help me? please

    Plugin Support Paal Joachim Romdahl

    (@paaljoachim)

    Hi

    I need to know what is going on.
    Which WordPress version are you using?
    Which Gutenberg plugin are you using?
    Which theme? Have you contacted the creators of the theme?
    Have you tried to turn off various plugins? As there might be a conflict with a plugin not working correctly.

    There is a lot to try out.

    Thread Starter finanzkind

    (@studytour)

    Thanks Paal,

    Which WordPress version are you using? WordPress 5.7
    Which Gutenberg plugin are you using? Gutentor – Gutenberg Blocks – Page Builder for Gutenberg Editor
    Which theme? Creativ Kids Education
    Have you contacted the creators of the theme? no respond ??
    Have you tried to turn off various plugins? which one for example? I have Sikshya LMS, i just have couple of courses

    As there might be a conflict with a plugin not working correctly.

    I can create a user and give you the login to look if you don’t mind?
    Please,

    thanks again

    Plugin Support Paal Joachim Romdahl

    (@paaljoachim)

    Hi

    It would be helpful for you to create a development site that you can use to explore. Meaning turning off all plugins and switching the theme to one of the default themes. If you do this on a development site then it will not disrupt your live site.

    For instance I have a few domains I use for testing customer sites. If I have an error I have a hard time figuring out. I would first of all install and activate a backup plugin (I use Duplicator and also have a video tutorial on Youtube how it works) and then take a backup of a site. Then I can select to take the backup to another domain and install the development site. OR I would choose a time of day when there are few visitors and turn off all the plugins and see if the error is still there. If it is then I would change to a default theme such as Twenty Twenty One / Twenty Twenty. It would then rule out any plugin problem or theme problem. If the error is still there after having done all that then there might be a problem you can ask your web host support about.

    Btw Another solution. See if there is any error message you are getting and search online for the error and see if anyone has a solution for it. If you are not getting an error message then try and explain the error that best you can.
    Such as I am getting an error when I do …. and then…..

    Try the various things above here and see how that goes. Then if the problem is still there try and explain in the best you can. Perhaps even add a Loom video https://www.loom.com/

    Thread Starter finanzkind

    (@studytour)

    Dear Paal,

    here is the video

    please help

    i can give you the ueser name and pass

    Plugin Support Paal Joachim Romdahl

    (@paaljoachim)

    I sent you an e-mail.

    I see you have a lot of plugins installed. I do believe one of them might be causing the Gutenberg plugin not to function properly.

    Thread Starter finanzkind

    (@studytour)

    Hi,
    i deactivate all plugind, still i can not use gutenberg block editor. here is the video, please help

    thanks

    Plugin Support Paal Joachim Romdahl

    (@paaljoachim)

    Hi

    I sent you an e-mail and it might be in your spam folder.
    You can also send me an e-mail through my tutorial site here: https://www.easywebdesigntutorials.com/contact-easy-web-design-tutorials/

Viewing 9 replies - 1 through 9 (of 9 total)
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