• Resolved sabetti

    (@sabetti)


    I can not create a new menu… don’t know why.

    I want to re create a new menu for mobile because the old own (wasn’t create by me) doesn’t work properly anymore after I changed the desktop menu

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @sabetti,

    Thank you for letting us know about the issue you’re having.

    We understand that you’re experiencing difficulties while creating a new menu. Could you please share a screen recording of the problem? This will help us see exactly what’s happening on your end and assist you more effectively.

    We look forward to helping you resolve this.

    Kind regards,
    Sadiya

    Thread Starter sabetti

    (@sabetti)

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @sabetti,

    We appreciate you for sharing the URL. However, We noticed it is the admin login page for the quiz. To ensure your security, please avoid sharing any login credentials with us, as recommended by WordPress community guidelines.

    To help you, we’d need a screen recording of the issue. Please provide us a recording so that we could provide you the required assistance.

    We appreciate your cooperation and are here to support you every step of the way.

    Best regards,
    Sadiya

    Thread Starter sabetti

    (@sabetti)

    Thanks for our info Saiya,

    but how can I include a screen shot ? The URL was the only possibility

    Thanks
    Sabine

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @sabetti,

    You can share the image URL using Snipboard. Simply paste your screenshot on the site, and a URL will be generated for that image. You can then copy and share the URL with us. Click here to learn more about it. https://snipboard.io/

    We look forward to your response.

    Kind regards,
    Sadiya

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @sabetti,

    We hope you are doing well.

    Since we haven’t received any response from your end, I’ll be marking this ticket as resolved. However, please don’t hesitate to reach out to us if you have any further queries or require additional assistance.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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