• Resolved LogoLogics

    (@logologics)


    Hi,

    I am trying to connect a clients account in a WordPress site, with his Google place id, but as soon as I choose his place and click connect, it keeps on turning, but never connects.

    It does not work in the WordPress site itself and not in the clients free Trustindex account either.

    I have other sites, where the connection worked like a breeze, so I have no idea why this one will not connect.

    The only difference I see, is that, ones I give in the Place ID, it shows 2 companies at that address, that do belong to this client. When I choose the most prominent one, it does not connect.

    Please look at the screenshot link, so you can see what happens.
    I also cleared all cache and the plugin is on the latest version, so are all other plugins and theme.
    I tried to make the connection using Firefox, chrome and Opera and in incognito mode.

    https://app.screencast.com/lTYAyXAWEHNiW?tab=Details&conversation=Ayif2S9Alpxrb2ewTPYYsb

    Can you help me get the connection, please?

    Thanks!
    Annie

    URL: https://demobielekok.nl
    MySQL Version: 10.4.27
    WP Table Prefix: wp_
    WP Version: 6.3.1
    Server Name: demobielekok.nl
    Cookie Domain: demobielekok.nl
    CURL Library Present: Yes
    CSS path: /home/u130335p125662/domains/demobielekok.nl/public_html/wp-content/uploads/trustindex-google-widget.css
    PHP Info:
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    Memory Usage: 48.21MB
    Memory Limit: 2048M
    Max Upload Size: 256M
    Max Post Size: 512M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 300 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Google Reviews
    Plugin Version: 10.8
    Options:
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    version: 10.8
    page-details:
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    proxy-check:
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    (
    ) CSS: Active Theme: OceanWP 3.5.0
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    • This topic was modified 1 year, 6 months ago by LogoLogics.

    The page I need help with: [log in to see the link]

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