Can not change the pixel code

  • Resolved ceyhunyildiz

    (@ceyhunyildiz)


    4 years, 11 months ago

    Hi,

    We need to update the pixel but the plugin refuses to update the pixel id.
    I’ve tried deactivating and reactivating the plugin and inserting the new pixel ID but the old ID is stuck on the plugin on the source code of our site.
    I tried uninstalling the plugin but the pixel ID still remains the same.

    Can I get some help?

    The page I need help with: [log in to see the link]

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  • Plugin Author Facebook

    (@facebook)

    Do you have the Facebook for WooCommerce plugin installed as well?

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Yes I did. Nevermind I had to go to Business Settings on Facebook and disconnect the Pixel from there and after that I reconnected the other Pixel code so it works fine now. But it should be possible to get it done from within plugin as well.

Viewing 2 replies - 1 through 2 (of 2 total)
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