can not change items in settings

  • Resolved rbarnesdotcom

    (@rbarnesdotcom)


    7 years, 4 months ago

    I am running WP 4.8
    Genisis 2.5.2
    Child: Lifestyle Pro 3.1
    Hupso Share buttons v 4.1.2

    Ive just updated all these and I am still not able to make changes in the settings. I have tried to remove the twitter share button and I have tried to change the twitter handle for the “Twitter Via” field – (this is what I really need to change)

    I have tried using Chrome browser and Firefox with the same result. No changes saved.

    I guess I need to remove the plugin and replace it?

    Any help is appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter rbarnesdotcom

    (@rbarnesdotcom)

    fyi the site is healthyeating101.com

    Plugin Author kasal

    (@kasal)

    This seems unusual. Can you try from another computer?

    Thread Starter rbarnesdotcom

    (@rbarnesdotcom)

    Ive done the same thing in desktop Win7 and laptop MacBook and used Chrome and Firefox in each and tried multiple times in each browser on each device and I simply cannot make changes.

    I will be deleting the plugin and reinstalling it and will try to remember to report here.

    Thanks

    • This reply was modified 7 years, 4 months ago by rbarnesdotcom.
    Thread Starter rbarnesdotcom

    (@rbarnesdotcom)

    Now I have deleted the plugin and re-added it but I still can not configure it as it will not save any changes. THere’s a lot of plugins on this site and I don’t have time to list them all. There may be a conflict with one of them? Not at all sure but as of this point I am moving on. I can not even configure anything so it is unusable.

    Plugin Author kasal

    (@kasal)

    There must be a conflict with one of your existing plugins. I would like to fix it, but I need more information. If you find the time, it would be great to see a list of all of your active plugins. You can contact me here.

    Thread Starter rbarnesdotcom

    (@rbarnesdotcom)

    Today I updated 10 plugins which had updates available. After updating all of them, and WP and theme etc., I still can not make changes. Here are the plugins:

    Advanced Ads

    BackupBuddy

    Contact Form 7

    EWWW Image Optimizer Cloud

    Facebook

    Floating Social Bar

    Genesis Sandbox Featured Content Widget

    Genesis Simple Edits

    Genesis Simple Sidebars

    Google Analytics

    Google Analytics Dashboard for WP (GADWP)

    Huge IT Video Gallery

    Hupso Share Buttons for Twitter, Facebook & Google+

    Instagram Feed

    MailChimp for WordPress Lite

    Posts in Page

    Simple Social Icons

    Thrive Visual Editor

    Twitter Widget Pro

    Wordfence Security

    WP Pinterest

    Plugin Author kasal

    (@kasal)

    Thank you for the list. I will try to install them one by one until I find the problem. Are there any premium plugins or are all free?

Viewing 7 replies - 1 through 7 (of 7 total)
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