Can not backup to Dropbox or Local either

  • Resolved etienne7702

    (@etienne7702)


    7 years, 9 months ago

    Hi

    I installed the plugin and activated it and linked it to my dropbox folder. When i click on create dropbox / local backup, it just sit at 0% / please wait 0 sec

    Nothing happens

    Thanks
    Etienne

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author helena46

    (@helena46)

    Hello Etienne,

    since we would need more detailed and personal info about your problem that is not preferable to post in open forum for security reasons, we’d recommend to contact our Support Team to help you.

    You can submit support ticket to let us help you with your problem and provide with additional information.To help any user and customer we have 24/7/365 free support.
    – Ticket System through installed plugin page on your WordPress;
    – Email support through support(@}wpadm.com;
    – Support forum here on WordPress page.

    We will be glad to help and support you.

    Backup & Restore Dropbox Support Team

    Plugin Author helena46

    (@helena46)

    Etienne, your website does not support ‘shell’ requests. We’d recommend you to turn off ‘Zip shell’ and ‘TarGz archive’ methods in the setting ‘Create backup using following backup methods’ and create a backup.

    Backup & Restore Dropbox Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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