Can not access site after install

  • Resolved brucegyoung

    (@brucegyoung)


    3 years, 8 months ago

    Wordfence was mentioned as a possible problem regarding resources usage on my site. Today I deactivated WordFence and installed All in One WP Security and Firewall. When I attempted to access the site after install I was getting a Captcha Error and then the site was not accessible at all. Now I can not access the site or cPanel from my local Shaw network unless I use a VPN. Without a VPN from my home network both the site, wp-admin and cPanel produce a This site can not be reached message.

    Any suggestions would be appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, try resetting the plugin using the following instructions.

    https://mbrsolution.com/wordpress/how-to-reset-aiowps-plugin.php

    Let me know if the above helps you.

    Thank you

    Thread Starter brucegyoung

    (@brucegyoung)

    Thanks mbrsolution.

    When I installed the plugin and attempted to open page a captcha error was generated. The result was my hosting service blacklisted my ip and I could not get to the the site.
    I have removed the plugin and plan of rebuilt the site with all in one in a staging site to get things configed corrected.

    Thanks for you info. The resources on the site will be helpful as I work with the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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