• Resolved CPR-Twin Cities

    (@cpr-twin-cities)


    I have my free Watu Quiz plugin (v. 6.1.1) set to NOT “Show all questions on single page.” And it used to work properly, showing just one question per page. But now it shows them all on one page. And it forces the user to continue to press “Next” over and over again, until he or she reaches the end of the quiz (which would be 10 times for a 10-question quiz). And then, finally, the plugin will allow the user to press “Submit.” Can you tell me what happened that’s causing this?

    Also, when displaying all of the questions on just one page (which, to be clear, I want to change back to individual pages) the layout of questions is very odd. There’s no space between the final answer to a question and the next question, making it difficult to read.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Bob

    (@prasunsen)

    You have fatal JS errors on the page. Watu’s script.js is missing. Please check for any minification plugins, caching, optimizations, and so on, that may have caused this.

    Here is a full guide about solving this kind of issues. It’s about Pro but is valid about the free plugin too:

    https://blog.calendarscripts.info/watupro-front-end-troubleshooting-guide/

    • This reply was modified 1 year, 9 months ago by Bob.
    Thread Starter CPR-Twin Cities

    (@cpr-twin-cities)

    Prasunsen, thank you so much for looking at this. I’ve been having serious problems with my theme, Rendon Pro, and I’ve been simultaneously been trying to fix them, too. So now I know that the problem lies with them, and not Watu. That’s important, so I appreciate your input!

    One more quick question, while I have you here. Can you tell me why my students are able to the take the same quiz, as many times as they’d like, even though Watu is set to limit them to just two tries?

    Plugin Author Bob

    (@prasunsen)

    This shouldn’t happen but I am unable to tell what is the reason. Are they logged-in users?

    Thread Starter CPR-Twin Cities

    (@cpr-twin-cities)

    When taking a test, I have them enter their email address. I’m not sure if that’s what you mean by “logged-in,” though.

    This has been happening for as long as I’ve been using Watu. What can I do to make it work properly?

    Thread Starter CPR-Twin Cities

    (@cpr-twin-cities)

    I told the theme developer what you said. And here’s their reply:

    ###

    We are here to support any issue with the theme. In order to get support with 3rd party plugin you need to contact plugin support.

    It is the plugin developers responsibility to ensure their plugin is compatible with all themes. Certainly if they feel there is an issue with the theme, then they’ll need to provide a bug report.

    Apologies I couldn’t be of more assistance, we’re happy to help with any issues caused by the theme itself, but unfortunately are not best placed to assist with 3rd party issues.

    ###

    Prasunsen,?can you address what they said?

    Plugin Author Bob

    (@prasunsen)

    Thanks. Our plugin is compatible with all themes.

    When I look at the source code of your site, I see a lot of problems.

    1. Our script.js is missing. We are loading it properly with wp_enqueue_script and this works in all properly coded themes.
    2. There is a lot of mess with the site code. CSS suddenly turns into JS without an opening script tag:

      https://paste.pics/86b4d6f452b83c71bce569054d2d01d1

    I don’t know whether the theme is the problem, or it’s another plugin that messes it but the problem not in our plugin. Unfortunately there is nothing else I can do than to point you again to our guide. Please change the theme and decativate plugins until you find out which one causes this problem.

    Thread Starter CPR-Twin Cities

    (@cpr-twin-cities)

    I just deactivated Autoptimize — and that solved the problem!

    That easy step only occurred to me because the YOU suggested that it might be a JS problem. So thanks for that critical clue!

    Case closed!!!

    That can likely also be solved by reconfiguring Autoptimize. If interested; first and foremost try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be ??

    frank

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Can No Longer Set Questions to Appear One Per Page’ is closed to new replies.