Can no longer edit Header Footer templates

Hello @clarabelle75

Thank you for taking the time to share your experience with us. We deeply value your feedback and understand how it can be when a tool you rely on suddenly seems to change or disrupt your workflow. Let me assure you, our goal with the transition from Elementor Header & Footer Builder to Ultimate Addons for Elementor has always been to enhance the product while keeping the features you love intact.

The core functionality of the plugin remains the same—you can still create and edit your header and footer templates dynamically, just as before. What’s new is a refreshed user interface and a few added features that align with our commitment to making your design process more powerful and seamless:

• New Widgets: Post Info and Breadcrumbs, designed to add dynamic metadata and navigational paths to your designs.
• New Feature: A Scroll to Top button for better usability and accessibility.

We introduced these updates to expand the plugin’s capabilities without compromising its simplicity and efficiency.

Let’s Look at Your Issue: Editing Header & Footer Templates

It sounds like the issue might be related to WordPress’s configuration after the update. Here’s how to quickly resolve it:

1. Flush Your Permalinks: Refer this document
   • Go to your WordPress Dashboard.
   • Navigate to Settings > Permalinks.
   • Click Save Changes (no need to make edits).
   • This refreshes WordPress settings and should resolve any conflicts.
2. Clear Your Cache:
   • If you’re using a caching plugin or server caching, clear it to ensure the new settings take effect.

If these steps don’t work, we’d be happy to dive deeper. Please reach out via our support page at https://ultimateelementor.com/contact/, and our team will assist you immediately.

We understand that sudden updates can feel overwhelming, and we are committed to making this transition smooth for you. The updates are part of our vision to modernise the plugin while keeping its simplicity intact. These changes ensure:

• Improved Stability: A cleaner, more modern interface for long-term usability.
• Enhanced Features: Tools like Post Info, Breadcrumbs, and Scroll to Top that complement the core purpose of creating dynamic headers and footers.
• Better Performance: Options to disable unused widgets, so the plugin is lighter and faster than ever before.

Your feedback helps us improve. We’d love to hear how these changes impact your experience once your issue is resolved. It means the world to our team and helps other users discover the value of Ultimate Addons for Elementor.

Thank you again for sharing your concerns and for trusting us to be a part of your website journey. We’re here to help every step of the way!

Warm regards,
Avi
Team Ultimate Addons for Elementor

Hi @clarabelle75

I’m following up to see if flushing the permalink has helped get the plugin working again. If you’re still experiencing any issues, please let me know. I’m here to ensure you have a better experience with us.

I look forward to hearing from you.

Best regards,
Avi

It’s taken some back and forth with cache and flushing permalinks. It doesn’t do it on the first go – I have to resave permalinks, regenerate css, clear cache, resave permalinks, regenerate css, clear cache then resave permalinks and THEN it tends to work.

Hi @clarabelle75,

Thank you for your patience and for sharing the steps you took to resolve the issue. We appreciate your understanding as we work through these updates. It’s great that you found a workaround, even with the challenges!

Your feedback is essential for us to improve the user experience. I’ve taken it to my team, and we’ll come up with a solution for the permalink flushing.

If you still encounter issues or have suggestions for enhancing Ultimate Addons for Elementor, please reach out to us. We’re here to support you and want to ensure your experience is smooth.

Thanks again for being part of our community!

Warm regards,
Avi
Team Ultimate Addons for Elementor

I think it somehow also relates to browser data i don’t know if that is correct but i had the same issue where i could not edit the footer. I just logged into firefox (mostly i use chrome) where there is no user data no history nothing and just logged into the website and it worked. Ofcourse to note i also updated to the most recent versions of elementor free and UAE.

Thank you for sharing your experience with us @justinbitter. I’m glad to hear that you were able to resolve it by verifying using Firefox!

Issues like this are not uncommon, especially when it comes to various plugins and their interactions with different browsers.

Our team is actively working on improving this situation, but in the meantime, we always recommend clearing your website cache, your browser cache, and flushing the permalink settings after any updates. This can help keep everything running smoothly and minimize any further issues.

If you encounter any more challenges or have any questions, please don’t hesitate to reach out. We’re here to help!

Best regards!
Avi