• I followed your instructions and the instructions found that go with my Genesis theme. The tutorial I followed recommends your plugin.

    I have a .mp4 and a .webm video linked from AWS S3 and indicated a fallback image in the page settings as instructed.

    However, I have tried many times to get the movie to work but only see a gray screen.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pushlabs

    (@pushlabs)

    Hi pcgs51,

    Thanks for being a Video Background user!

    I just took a look at your site and found the video background playing as expected. Have you resolved this issue?

    Blake

    Thread Starter pcgs51

    (@pcgs51)

    Thanks for your reply pushlabs—

    Yes, the video is working but my question still could use an answer.

    In order to make the video work I had to upload the video into the WordPress media library. I would have preferred that the video would work from my clients AWS S3 account but I could not get it to work.

    Any tips would be welcome.
    Thanks

    Plugin Author pushlabs

    (@pushlabs)

    Hi pcgs51,

    You’ll need to upload the .mp4 and .webm files to the AWS S3 account and make sure the files are PUBLIC. If they are private, the server would not be able to access them.

    Once you’ve uploaded the files and ensured they are public, you can copy the link to the S3 resource and use it on Video Background ??

    Blake

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Can my movies be hosted on AWS S3?’ is closed to new replies.