Thanks for your reply,
but as I said the VAT added value in the dropdown would solve the problem. And that is on the side of your plugin.
In that case we will have this math:
Product price without VAT: 360
Product price with VAT: 450
Gift Card price without VAT: 280
Gift Card price with VAT: 350
So if it is calculated difference without VAT on the checkout:
360-280=80
and then added VAT on the result:
80+VAT=100
and that is correct.
User story 1:
1. John wants to buy a gift card for Jane’s birthday
2. The site offers 5 gift card values: 350, 450, 600, 800 and 1000 kn
3. He wants to buy the gift card for 350 kn and Jane can buy from the store in that amount
4. He goes to the site and buy the gift card that said it is 350
(since VAT is not added to the prices in the dropdown, this is the total price, VAT is excluded on coupon card)
5. He buys the gift card and the coupon code is sent to Jane’s email.
6. Jane go to the site and add the product that is 450 (360+VAT) and add it to the cart.
7. She apply the coupon code, and she gets this calculation 360-350+VAT=10+VAT= 12.5. Shop owner loses 87.5 kn here.
8. John is happy, Jane is happy, but the shop owner in not happy. Bad solution
User story 2:
1. John wants to buy a gift card for Jane’s birthday
2. The site offers 5 gift card values: 280, 360, 480, 640 and 800 kn (prices without VAT)
3. He wants to buy the gift card for 280 kn and Jane can buy from the store in that amount
4. He goes to the site and buy the gift card that said it is 280. However, on the checkout it said 350. This is misleading and bad user experience.
5. He buys the gift card and the coupon code is sent to Jane’s email.
6. Jane go to the site and add the product that is 450 (360+VAT) and add it to the cart.
7. She apply the coupon code, and she gets this calculation 360-280+VAT=80+VAT= 100 – remaining amount
8. This is ok for the store owner, Jane is happy, but John is not happy. Bad solution.
Those are 2 cased where you have bad solutions.
as I said the solution would be if you add VAT to dropdown.
Regards
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This reply was modified 2 years, 10 months ago by shinedesign.