Can create vector art?

Hi!

The customer can create a design on the merchant product (e.g. a Mug or a T-Shirt) and download a preview PDF or share a preview image of the customization.

When the customer completes the checkout, the merchant will get high-quality images of the customization in SVG, PDF, PNG, and DXF.

The convent of SVG and PDF is vectorial for texts and SVGs but if the customer uploads a photo, it will be rasterized in outputs.

Thanks
Mauro

@futurenext,

Thank you for your response.

1. User saved the designs are stored in your server or my server? I have unlimited server space so I prefer to store in my server also for customer privacy protection consideration.

2. User saved the design files are also stored in MY ACCOUNT so user can pickup from there for future use. Is that correct?

Hi!

1. Everything is saved on our servers, so nothing is saved on your hosting/server.

2. Each customer or visitor of your site will see its own images after uploading them in a personal galley. If he is logged in to your e-commerce then he will see the same images in other browsers and devices too. If he is not logged (so it’s just a guest/visitor) and he clears the cookies or changes the browser/device he will not see its images.

I take it for granted that for “design” you mean the customer uploaded images or photos, but it’s the same for any other aspect of the customization like the “draft designs” that the customer can save.

Thanks
Mauro

@futurenext,

When customer logged in to his account, can he pull out the file(s) he created and saved in the past?

Yes, it’s something supported

Any other fees you will charge for using your platform?

Is it possible to store customers created design files in my server? We want to protect users privacy as promised in our policy.

All the fees details are explained on this wiki: https://zakeke.zendesk.com/hc/en-us/articles/360016160833-How-is-the-transaction-fee-calculated-

Regarding the saved design, they are always stored on Zakeke server. Zakeke anyway already have in place all the necessary privacy protection policy and the customer can delete a saved design at any moment. If you have have any doubts about this you can write to [email protected]