Campos de checkout

  • Quando vou finalizar uma compra de testes, o checkout pede que os campos sejam preenchidos, mas todos os campos est?o preenchidos, porém, o checkout está levando em considera??o somente as informa??es do “Campos de envio”, e está ignorando o “Campos de faturamento”.

    Fui nas configura??es do Woocommerce e ativei a op??o “For?ar entrega para o endere?o de cobran?a do cliente”, mesmo assim o checkout continua desconsiderando os campos de faturamento.

    Meu objetivo é usar apenas o campo de faturamento e desativar o “Enviar para um endere?o diferente?”.

    Como resolver essa situa??o? Acredito que errei em algo.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @clayque ,

    Thank you for reaching out! I understand you’re facing an issue where the checkout page is only considering the “Shipping fields” and ignoring the “Billing fields” despite filling in both. You’ve also activated the “Force delivery to the customer’s billing address” option, but the issue persists.

    To better assist you, could you please make your website accessible for us to review? This will help us identify any potential issues more effectively and provide the most accurate solution.

    Thread Starter Clayque De sousa silva

    (@clayque)

    Ok, obrigado, qual forma posso usar para disponibilizar o site?

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Clayque De sousa silva,

    Thank you for your reply.

    To clarify, you need to make your website publicly accessible so we can have a look at it. Also, it would be helpful if you could share your site’s System Status Report with me.
    You can paste it into https://pastebin.com and share the link here.

    Looking forward to your response. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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