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  • PC

    (@pranayachaudhary)

    Hi @ricardomat

    Thanks for your message.

    It seems like your caching plugin may be preventing the plugin from changing the status of the campaign.

    Can you please disable the caching plugin and try again?

    If that works, kindly ensure that you have excluded https://a.omappapi.com/app/js/api.min.js from being minified by your caching plugin.

    If that does not work, its possible there is another plugin conflict. You can test that on your staging website by disabling all other plugins but OptinMonster and see if the issue still persists.

    Looking forward to how it goes.

    Thread Starter ricardomat

    (@ricardomat)

    Hello, thanks for answering. Indeed by disabling the cache plugin I was able to get it to work. Thank you!

    Plugin Support Erica Franz

    (@ericakfranz)

    Hello @ricardomat ??

    I’m so glad that PC was able to assist you in resolving the campaigns not appearing on your site as expected.

    We truly appreciate you using OptinMonster for your lead generation needs! If you’ve had a positive experience with us, we’d be incredibly grateful if you could spare a few moments to share your feedback here on www.remarpro.com. Your review will help others discover OptinMonster and benefit from its powerful features. Here’s the link to leave a review

    Please don’t hesitate to reach out if you have any further questions or need assistance. Our team is always here to help you make the most of OptinMonster!???

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