Campaign – Broadcast preview missleading

  • Resolved mbeerli

    (@mbeerli)


    4 years, 2 months ago

    When I use the broadcast, loading my template and it is ready to send
    I click Next and it shows me as the preview of the fist users email address
    but in the body of the email it shows me the NAME and email of someone else (not the one from the email address above)

    Also in addition it added a weird line
    (adsbygoogle = window.adsbygoogle || []).push({});

    How do I remove that? I do not want to chance that the broadcast ends up in the users spam folder.

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    Could you send me a screenshot highlighting the email address and the error message in the preview so that we can better understand the issue?

    Thread Starter mbeerli

    (@mbeerli)

    It is not the preview button.
    it is when you click Next, right before you send the broadcast.
    Just create a list with 2 names and email addresses and you will see.
    Looks like this

    Email Content Preview
    HP-28S battery compartment door
    Kai <[email protected]>

    Hello xxxxyyyy,
    (adsbygoogle = window.adsbygoogle || []).push({});

    I updated the blog article on our website: …

    —————-
    the Word Kai is not reflected after Hello

    Hello,

    We are unable to reproduce the error. Could you report the issue to our support team and share a couple of screenshots using our contact page?

    Thread Starter mbeerli

    (@mbeerli)

    Here a screenshot

    the email on top does not match the name after Hello and the email address below.

    We see that you are in communication with us through email. Let us continue the conversation there.

Viewing 5 replies - 1 through 5 (of 5 total)
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