• Resolved oscarbg

    (@oscarbg)


    Hello Team, when vendors upload a product, they need an image (of course) but I only admit images with white background so they have to uploud from their files so it is a mess if they take photo on mobile devices (on mobile devices they can use their camera to take photos or worse videos) I was told that this is in the core of wordpress and I cannot remove the use of camera on my site. Need help to improve my marketplace with this feature. Thank you

    (image) https://drive.google.com/file/d/156mzoc5oTiA_arXmRB4wRP6vWb7FnPcv/view?usp=sharing

    • This topic was modified 1 year, 8 months ago by oscarbg.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @oscarbg

    If you would like to disable the camera option for uploading product images from mobile devices, it would require customization within the Dokan codebase. By default, Dokan does not provide an option to disable the camera functionality.

    Unfortunately, according to our support policy, we are unable to provide further assistance with this type of custom work.

    We suggest seeking the help of a professional WordPress developer who can assist you in achieving your requirements.

    I hope this explains the scenario.

    Thanks!

    Thread Starter oscarbg

    (@oscarbg)

    maybe with a php snippet code?

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @oscarbg

    Regrettably, we do not have any PHP snippet available at the moment that can fulfill your specific requirements. In such cases, we recommend seeking assistance from a professional WordPress developer who can provide the necessary expertise to help you achieve your desired outcome.

    I hope this help.

    Thanks!

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @oscarbg

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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