• Resolved Dellalan

    (@dellalan)


    Hi there we received an error notice that a subscription payment had failed :

    “An error has occurred while processing a recent subscription related event. For steps on how to fix the affected subscription and to learn more about the possible causes of this error, please read our guide here.Affected event:subscription payment for #14193

    To see further details about these errors, view the failed-scheduled-actions log file from the WooCommerce logs screen.”

    When i checked the logs, it says

    2024-11-20T07:28:38+00:00 Error scheduled action 26073 (subscription payment) failed to finish processing due to the following exception: Call to a member function update_meta_data() on bool in /dom46420/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-hpos.php:64

    Are you able to assist with this?

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  • Plugin Support Fitri Sinta

    (@supportfitri)

    Hi @dellalan,

    I’m sorry to hear about that.

    It seems that you may be using our WC Vendors for WooCommerce Subscriptions to allow vendors to sell subscription products on your marketplace. If you’re experiencing any issues with this plugin, please reach out to us through our website, as we’re not allowed to offer support for premium plugins in this forum.

    Best regards,

Viewing 1 replies (of 1 total)
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