Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Broome Arts

    (@broome-arts)

    Just noticed – this being the last day of the month, the event links below the calendar image only list events today. The list doesn’t cross month-end. (Might not be a bug, but as long as I had this thread started…. ?? )

    Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi Broome Arts,

    Thanks for your post. Since you’ve purchased one of our paid add-ons (Events Calendar PRO), you can access our premium support forums on the tri.be site. We’ll be able to provide faster and more thorough support for you there ??

    It looks like you may have customized the widget somewhat. That could be the cause of these issues. We’d be happy to look into this further on our PRO forum ??

    Best,
    Leah

    Thread Starter Broome Arts

    (@broome-arts)

    We’re a non-profit, and have a sponsored copy of Events Calendar PRO. As I understand it, that means we don’t have access to the premium support. Will spend some time browsing that forum, maybe somebody else has already fixed it. I haven’t customized the widget or the add-on since I installed it.

    On the month-end events list, I did notice that other people have been mentioning it, so I’ll leave that on my “watch what they do next” list. ??

    Thanks for your help!
    MJ

    Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi MJ,

    You are correct then, this is the best place to get support ??

    On the first issue- I’m wondering if it could be a consequence of your theme, or something else. Have you tried deactivating other plugins to look for a conflict, or switching to a default theme like Twenty Twelve? If you can isolate this as an issue that’s inherent to The Events Calendar, we’d be happy to look into it further. Unfortunately, we can’t help troubleshoot conflicts here on the free forum. If you do find a conflict, you can try getting in touch with the developer of the theme or plugin and see if they can shed some light on the issue.

    Best,
    Leah

Viewing 4 replies - 1 through 4 (of 4 total)
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