• Resolved atrickainz

    (@atrickainz)


    Dear Ladies and Gentlemen, although I have indicated the correct time everywhere, the events are created incorrectly.

    Example: I have an event that should take place on December 3 (time zone Berlin) from 19 to 21.30 o’clock in the evening. But the system shows that the event is from 3-4 December, 23.30 to 1 o’clock.

    In the backend everything is displayed correct.

    How can I solve the problem? Plugin is up to date. Time zone at wordpress is also set to Berlin time.

    Thanks Patrick

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jaime

    (@jaimemarchwinski)

    Hi Patrick,

    Thanks for reaching out! I’m sorry to hear that you are experiencing this issue on your site.

    It’s possible that a theme or plugin conflict is causing this issue.

    As a first step, can you try a quick test and see if the functionality works as expected with a bare WordPress install? A bare install is basically a default WordPress theme like Twenty Twenty and no other plugins besides ours installed. You may want to consider trying this out on a staging site so that you don’t have to switch things around on your live site.

    I hope that helps!

    Thanks,
    Jaime

    Thread Starter atrickainz

    (@atrickainz)

    Yes its problem because of main theme service finder. But the theme support doesn`t answer ??

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @atrickainz

    I’m glad to hear that you were at least able to find the culprit here.

    What you can do is look for the date_default_timezone_set function within your theme files, which should not be used any more.

    You can reach out to your theme support with that information.

    I hope that helps!

    Thanks,
    Jaime

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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