• Resolved WorkinWP

    (@iguanamom)


    Hi,

    just having to get back to this site as it’s a seasonal one. Was testing the checkout and saw that the date picker was a completely transparent background. Went in and changed it to a different calendar look and chose 1 month showing instead of 2 but it’s still transparent and huge. I see someone else had a similar problem but there was no answer. This had been working fine previously (last year). It’s up to date on the version (3.6).

    Is anyone else having this issue? Or author, is there something that can be done to fix it?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Thank you for sharing the URL of your site and for the version of the plugin which is currently active on your site.

    I have checked on your site and I have observed that the CSS of the calendar is not displayed for the Delivery Calendar on the checkout page.

    So, can you please try by switching the current theme which is currently active to the WordPress default theme or the Storefront theme if you have not tried already?

    If the issue still persists with the above scenario then please check by deactivating all the plugins except WooCommerce and the Order Delivery Date (Lite) plugin and let us know the findings.

    Yet, the issue persists then please create a ticket at ‘support at tychesoftwares dot freshdesk dot com’ with the admin details of your site so that we can debug the issue.

    Also, it would be great if you can share the URL of the forum/ticket with us where we have missed replying to the similar issue.

    Regards,
    Komal Maru

    Thread Starter WorkinWP

    (@iguanamom)

    You can close this case, thanks for your assistance. It was just faster to find a different plugin to do the job. Since this also occurred on a completely different website as well, it wasn’t worth the time and effort to troubleshoot this one. Appreciate the help though.

    Hi,

    Thank you for letting us know.

    I have replied you from our supporting system where our conversation was already going on.

    Can you please check the reply and share the asked information over there?

    Regards,
    Komal Maru

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Calendar showing transparent background’ is closed to new replies.