Calendar Screen Blank

  • Resolved dennisjpitocco

    (@dennisjpitocco)


    4 days, 18 hours ago

    Been using this plugin for 2 months flawlessly. Noticed yesterday that when we click on Calendar (which should currently be displaying dozens of scheduled posts and dozens of draft posts), it is completely blank. No new plugins installed recently/no conflicts. Only change was installation to the latest 6.7 version of WordPress. Help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Antonio Villegas

    (@avillegasn)

    Hi @dennisjpitocco

    We tried to reproduce the issue locally on our site and everything works as expected. There must be something on your site causing the issue.

    If you have access to your server logs, please look at them and see if your site is logging what’s amiss. If it does, please send us the log and we’ll explore a possible solution.

    BTW, I’ve also replied to the support ticket you just opened on our support system. If you need to share with us private information, that support ticket is the way to go.

    Thread Starter dennisjpitocco

    (@dennisjpitocco)

    Thank you for the speedy response, Antonio. We will provide you with temporary Admin access – how do we relay that to you privately?

    Plugin Author Antonio Villegas

    (@avillegasn)

    Please send the credentials to the following email address: support at neliosoftware dot com.

    Plugin Author Antonio Villegas

    (@avillegasn)

    A reset in the configuration of the browser solved the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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