calendar not showing the event bublished via gravity form

  • Dear www.remarpro.com Team,

I am reaching out to you regarding an issue we are facing with the Event Calendar plugin on our website.

We have used the Elementor Event Calendar widget shortcode to display the event calendar on our website.

We have encountered a problem where events created using the Gravity Forms plugin and its Post Creation addon are being successfully created with a published status, but they are not appearing or reflecting in the Event Calendar.

To provide you with further details, please find below the system information:

Site URL

https://firstnationhealthhub.ca

WordPress version

6.2.2

PHP version

7.4.33

Plugins

Gravity Perks version 2.2.9 by Gravity Wiz (https://gravitywiz.com/)

Gravity Forms version 2.7.7 by Gravity Forms (https://gravityforms.com)

Elementor Pro version 3.13.1 by Elementor.com (https://go.elementor.com/wp-dash-wp-plugins-author-uri/)

Elementor version 3.13.4 by Elementor.com (https://elementor.com/?utm_source=wp-plugins&utm_campaign=author-uri&utm_medium=wp-dash)

Event Single Page Builder For The Event Calendar version 1.6.6 by Cool Plugins (https://coolplugins.net/about-us/?utm_source=epta_plugin&utm_medium=inside&utm_campaign=coolplugins&utm_content=author_uri)

Events Widgets For Elementor And The Events Calendar version 1.6.3 by Cool Plugins (https://coolplugins.net/?

Gravity Forms + Custom Post Types version 3.1.29 by Gravity Wiz (https://gravitywiz.com/)

Gravity Forms Advanced Post Creation Add-On version 1.3 by Gravity Forms (https://gravityforms.com)

Gravity Forms User Registration Add-On version 5.1 by Gravity Forms (https://gravityforms.com)

Events Shortcodes (Pro) - The Events Calendar Addon version 2.9.5 by Cool Plugins (https://coolplugins.net/)

The Events Calendar version 6.0.13.1 by The Events Calendar (https://evnt.is/1x)

We would greatly appreciate your assistance in resolving this issue. Could you kindly review the problem and provide us with guidance or a solution to ensure that events created using Gravity Forms and the Post Creation addon are correctly displayed in the Event Calendar? Additionally, if there are any specific settings or configurations we need to be aware of, please let us know.

Thank you for your attention to this matter. We look forward to hearing from you soon and resolving this issue promptly.

Best regards,

worddev211
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @worddev211

    Thanks for reaching out.

    The Events Calendar now uses a New Event Data System in version 6.0+. With the new data system, our plugin is now using custom tables aside from the posts and postmeta tables which I think Gravity Forms are currently populating when an event is created. And by re-saving the event that has the issue, it will populate the custom tables with necessary data and this will make the event visible in your public calendar.

    Your desired use-case scenario may be possible with some custom coding, but if you decide to give that a try, please note we cannot provide full support for custom implementations like that.

    However, let me check with the team if there’s a workaround for this one. I’ll get back to you once I have new information.

    Plugin Support Darian

    (@d0153)

    Hi @worddev211

    Thanks for patiently waiting. Unfortunately, aside from re-saving the event, we don’t have an available workaround at the moment.

    In the meantime, we already created an internal bug ticket that will handle this issue. While we don’t have an ETA, you’ll get notified here on this ticket once there is an update and fix.

    If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.remarpro.com support guidelines.

    —-
    Internal Bug Ticket Reference: BTRIA-1872

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘calendar not showing the event bublished via gravity form’ is closed to new replies.