• Resolved msw2010

    (@msw2010)


    Not sure on desktop the event calendar shows the current month instead on mobile shows September. I tried to clear the cache but I still experiencing the same issue. Can you please help me wit that?
    (See issue https://prnt.sc/Wc17S0V0CXgO)
    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @msw2010, I wasn’t able to replicate the issue from your website. See the screenshot here: https://share.getcloudapp.com/8LugmwRO.

    I’m curious, could you interchange the settings under Display → Default stylesheet used for events templates and Events template? Head over to Events → Settings → Display and try different settings for the page template.

    See if that makes a difference and make sure that any template is not causing the issue.

    Best,
    Abz

    Thread Starter msw2010

    (@msw2010)

    Hi Abz,
    I am still experiencing the same issue. Can you please help?

    Plugin Support Abz

    (@abzlevelup)

    Hi @msw2010, sorry to hear about this. This might be intermittent, and I could still see your website fine on mobile view. Could you try using different browsers on your mobile and incognito mode? See if you still get the same results.

    Best,
    Abz

    Thread Starter msw2010

    (@msw2010)

    Hi Abz,
    I tried different browser, incognito mode but still show September and not the current month.

    It is very frustrating not to find the issue.

    Do you have any other solutions?

    Thanks
    Luigi

    Plugin Support Abz

    (@abzlevelup)

    Hi @msw2010, sorry to hear about this, and I do understand your frustration. I tried different browsers and OS (android and iOS). I still see this calendar view here: https://share.getcloudapp.com/04uy1q5B from this link: https://jazzbistro.ca/performance_calendar/.

    The view on your screenshot is the view for v1, which is the legacy view. https://prnt.sc/Wc17S0V0CXgO

    Could you follow these steps here?

    1. Try disabling and re-enabling Events → Settings → Display → Use Update Calendar Design
    2. Clear any Caching, Browser, or Third-party Plugin
    3. Then try Flushing Permalinks

    Please let me know how it goes.

    Best,
    Abz

    Thread Starter msw2010

    (@msw2010)

    Hi Abz,
    Where I can find Use Update Calendar Design? I have Version 6.0.4 but I don’t see that option.

    Please let me know.

    Thanks

    Plugin Support Abz

    (@abzlevelup)

    Hi @msw2010, head over Events → Settings → Display → Use Update Calendar Design.

    No worries. Let me know how it goes.

    Best,
    Abz

    Thread Starter msw2010

    (@msw2010)

    Hi Abz,
    What I meant is that I don’t have that option. See screenshot : https://prnt.sc/9ilpX8O3Uu4k

    Plugin Support Abz

    (@abzlevelup)

    Hi @msw2010, yikes! That’s definitely weird. Let’s.

    Could you try updating to v6.0.5? Then clear the caching, click on the heading on your dashboard Clear Cache for Me.

    See the screenshot here:
    https://share.getcloudapp.com/xQuO9bY8

    Keep me posted.

    Best,
    Abz

    Thread Starter msw2010

    (@msw2010)

    Hi Abz,
    This is becoming a nerve-wracking situation. I can’t believe nothing works.
    I tried to update the plugin and clear the case but still, the issue is there.

    Let me know

    Luigi

    Plugin Support Abz

    (@abzlevelup)

    Hi @msw2010, interesting! I could see the page correctly on my end. I want to replicate the issue from your end.

    Could you provide the following details?

    1. Mobile Phone and OS
    2. Mobile Browser and Version

    Looking forward to helping you further.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    This thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Viewing 12 replies - 1 through 12 (of 12 total)
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