Calendar and event pages issue

Hey dayalmb,
First of all, thanks for your confidence in Chronosly plugin.

Having said that, we must say that we don’t usually offer support for external plugins, even more if you are using Lite version. Check support policy.

Anyway, in those cases, if Chronosly is running properly without that other plugin installed, we always ask our clients contacting plugin provider (Testimonials Widget). Perhaps they know better what is causing that misfunction.

However, we will forward this matter to our Dev. Dept. and perhaps they have any clue.

Yours sincerely,
Chronosly Team

Thanks, Heimsveld iPBN

However, I disactivated and deleted the other plugin (Testimonials Widget), reseted the permalinks and still get the same error.

Is there anything else I can do other than listed in the custom URL FAQ?

Thank you.

Correction:
I deactivated Testimonials Widget plugin and set the following fields of URL Chronosly configuration as empty:

Main event list url

Calendar url

Then I reseted the permalinks and Chronosly came back to normal behavior.

It is definitely an incompatibility problem between Chronosly and Testimonials Widget plugin.

Dayal

I’m sorry to flood this thread with so many posts, but as I’m discovering new info, I’m posting it here to clarify the situation.

After setting ‘Main event list url’ and ‘Calendar url’ parameters as empty, and now with the ‘Testimonials Widget’ plugin activated, I don’t get 404 error anymore when I try to access calendar and event list archive pages.
Instead, whenever I navigate towards the calendar/event list or add shortcode with calendar/event list, I go to an archive page with all the post types shown together.

Thank you for understanding.

Dayal

Hey dayalmb,

That’s a good news about no more 404 errors.

About your new question:

“whenever I navigate towards the calendar/event list or add shortcode with calendar/event list, I go to an archive page with all the post types shown together.

Might you send us admin access an a URL where we could se that issue?

Thanks in advance.

Hi, Heimsveld iPBN

I’m in the middle of conversations with the web hosting provider to solve another issue. As soon as I’m done with them, I’ll give you the info.

Thank you very much.

Dayal

Cool, we will wait for your information ??

Closed!

Heimsveld,

Please wait just a couple of days more.
I’ll hurry our provider.

Dayal

No worries Dayal,

We would be pleased if you could send details to Chronosly Support form, it’s easier for us to keep information flow through email.

Later on, we will publish solution in order all users could find this useful information.

Thanks.

Heimsveld,

The Testimonials Plugin support team just solved the issue.
Apparently, the problem was caused by checking the option “Enable archives view?” in the “Post Type” tab of Testimonials settings.

Thank you for your patience and sorry for the trouble!

(I’ve got another Chronosly issue now, I’ll contact via form)

Thanks dayalmb for your patience and collaboration ??

We also than you for your answer and for sharing this “solution”, for sure could be useful for other Chronosly users.

We will answer your new issue as soon as possible.

Chronosly team