• Resolved netstu

    (@netstu)


    Hello!

    I love caldera forms, it’s very simplistic and advanced at the same time.

    I do have a problem, forms are not submitting on mobile. Its works perfect on a desktop, but on mobile it just keeps loading. More people having the same problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey there,

    Thanks for using Caldera Forms. I’m sorry you’re having this issue.

    I think you are saying that form submission starts but doesn’t complete. This would typically indicate that your site encountered an error while processing the form. You can log the errors yourself to see what’s going on using the method described in this post — https://calderaforms.com/2016/05/wordpress-debug-logging/ — and if you need help troubleshooting, open a support ticket with your errors and we can help you interpret them.

    Alternatively, Caldera Forms Pro has most of this error logging built in. When Caldera Forms Pro users submit support requests, the first thing we do is check those logs, if they have the client plugin active we are typically able to help them right away. I didn’t see anything for you, which tells me your API keys aren’t activated. If you want to use this service, please insert your API keys and activate Caldera Forms Pro, and then recreate the error. Upon failure to submit, an error log that I can look at will be created. Let me know when you have done this and we’ll go from there

    Hello…
    I have install caldera forms when i trying to get forms via api i got this error
    api url: https://localhost/react_wordpress_api/wp-json/cf-api/v2/forms/CF5b45b20975922
    error: {code: “rest_forbidden”, message: “Sorry, you are not allowed to do that.”, data: {status: 401}}
    Give me some idea. Thanks in advance.

    Plugin Author Josh Pollock

    (@shelob9)

    Hi @bhrat The Caldera Forms REST API, including authentication, is documented here: https://calderaforms.com/doc/caldera-forms-rest-api/ Please review that, as by default the request you are making should return an unauthorized message. You must authorize as a user that could edit the form via wp-admin. You can use any standard or custom WordPress authentication system, there is nothing special about that route. Or you could use the filters that override those checks.

    If you need help any additional help, please take a look at our support page here: https://calderaforms.com/support

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Caldera Forms not submitting on mobile – check yours’ is closed to new replies.