Calculator does not appear on mobile devices.

  • Resolved creditoessencial

    (@creditoessencial)


    1 month ago

    Hello, I use your calculator on my company’s website, but the calculator often does not appear on mobile devices. It appears on the desktop, but it doesn’t appear on my cell phone, I update the site in Elementor, and sometimes it appears, and most of the time it doesn’t. I need this problem resolved urgently, as I would like to continue using your calculator on my website.

    The page I need help with: [log in to see the link]

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  • Plugin Support James StylemixThemes

    (@jamesstylemixthemes)

    Hello @creditoessencial,

    Thank you for reaching out!

    I checked the calculator on your website across multiple devices, and it appeared correctly each time. If you’re still experiencing issues, try excluding the Cost Calculator Builder files from your optimization and caching plugins and then clear the cache.

    Let me know if this resolves the issue or if there’s anything else I can help you with.

    Best regards,

Viewing 1 replies (of 1 total)
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