Calculations work once, than nothing

  • Resolved brigittepica2

    (@brigittepica2)


    4 years, 4 months ago

    Hello,

    I have added the option to products and all was working well.
    Till this morning the following happens:

    The product I have need a minimum of 2 items (€ 17.50 per item), and they can expand the order with extra options (fixed price per option). When all is working I get the following calculation:

    Initial value = 2 x 17.50 = € 35,00
    I add one person –> results in total € 52.50
    I add one option (€ 6 fixed price) –> results in total € 58.50

    But one order is made for this product, the calculations do not work anymore and get stuck to € 17,50 total. No matter how many people I add or how many options I add.

    What is going wrong?
    All is updated (WordPress, plugins and Divi Theme)
    Hope you can help me out as I’ve had to put the site for orders offline.

    Thanks in advance,
    Brigitte

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author moomooagency

    (@moomooagency)

    Hi,

    I think you have added an option and accidentally overwritten it, so your configuration is broken now. Check your configuration. Please, check the docs on how to debug.

    Thread Starter brigittepica2

    (@brigittepica2)

    Hi,

    Thanks for your reply.
    I tried the debug option (checking what is really in de database) and that looks good. So there was no clue to what was happening.

    Now I removed all CPO options, removed all my products and emptied the bin. Then started building again with new CPO-option. And I seems to be working, using unique
    When copying products and CPO-options something must have gone wrong.
    The documentation about duplication products and options is a bit confusing, about the do’s and don’ts. So for now I am going for the safe way and create all unique CPO options untill I have figured the documentation out.

Viewing 2 replies - 1 through 2 (of 2 total)
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