Calculations display in form correctly but pass data as 0

  • Resolved samjnz

    (@samjnz)


    2 years, 8 months ago

    Hi there,

    I have a pretty basic form.
    The ‘ages’ radio selecters have associated values, 20 or 40.
    The ‘number of days have associated values of 1,2,3 or 4.

    They do maths to show the amount owing: {radio-1}*{radio-4}

    It shows correctly in the read-only field ‘Total owing’.

    But when the Total Owing field is passed to the Stripe payment it comes through as zero 0.

    It also shows as 0 in the After Submission message.

    What am I doing wrong? It’s driving me crazy…

    Thanks
    Sam

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @samjnz,

    Sorry to hear about the issue noticed. Seems like it’s a live Stripe gateway, so I couldn’t test it out further as the issue is after the submission.

    Could you please export the form and share the form export so that we could check further regarding this?

    Please check the following doc on how to export a form:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    You can share the export file via Google Drive, Dropbox or via any such cloud services in the following reply.

    We are looking forward to your response.

    Kind Regards,
    Nithin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @samjnz ,

    We haven’t heard from you for some time now, so it looks like you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)
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