calculation won’t work on mobile

  • Resolved emgraphics

    (@emgraphics)


    2 years ago

    I’m at my wits end on this. The calculations form works perfectly on laptop, but on mobile it is a mess. When I go to add numbers into the field on mobile (how many hours will the product save you), instead of giving me a result it keeps the page shrunk down to a 1/4 of the screen and does not give me a result! It will stay that way until I go to another page. Refresh does not fix.

    Here’s laptop: https://prnt.sc/Mt6c_nImfXMj (result, stays put)
    Here’s mobile: https://prnt.sc/NyJ6ES3n83io (becomes minute, no time saving number, stays frozen this way until I leave the page.)

    Help?! Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hi @emgraphics

    Sorry to hear you are having this inconvenience.

    I’ve performed several calculation tests and was not able to reproduce the issue. Calculations are performed on the device as it can be seen in the image below:

    https://snipboard.io/52aNny.jpg

    Keep in mind the calculation is made once the focus is lost from the field, which may not completely noticed in the mobile version until you tap away from the “number of images” field.

    If the calculation is not performed even when moving away, please help us share the phone model and browser version where this issue is noticed. It will be useful to provide a more precise answer to your request.

    Kind regards

    Luis

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @emgraphics ,

    We haven’t heard from you for some time now, so it looks like you don’t require our further assistance.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)
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