• Resolved jeffreytong726

    (@jeffreytong726)


    We are trying to charge customer like how DHL charges, we take the higher rate when comparing the actual weight and volumetric weight for the product. Please advise how to do so. Also we sell worldwide and we wonder how to set individual rate for each country.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wp-centrics

    (@wpcentrics)

    Hi @jeffrey, thank you for your intrest.

    About volumetric calculation, this is a feature of Fish and Ships Pro, sorry. Here you can read more about:
    https://www.wp-centrics.com/volumetric-weight-rates-shipping-calculator-woocommerce/

    About setup distinct shipping rates per country, you must setup shipping zones in WooCommerce, and setup on each of them a shipping method. Our import/export feature will help you to save your time.

    Kind regards,
    Carles Martin
    wp-centrics support team

    Thread Starter jeffreytong726

    (@jeffreytong726)

    Dear fish and ships,

    We will buy the pro version if useful, the important point I wanted to state and make sure is that, the comparison between volumetric rate and actual rate. Does that comparison feature exist in your pro version ?

    Plugin Author wp-centrics

    (@wpcentrics)

    Hi @jeffrey, yes, this is: the volumetric comparison use the volumetric weight factor x volume to calculate tthe wolumetric weight value, and then compares with real weight and takes the biggest one.

    However, this forum it’s only for free version support, please, write us through our contact form: https://www.wp-centrics.com/contact-support/

    Thanks,
    Carles.

    Thread Starter jeffreytong726

    (@jeffreytong726)

    Hi @wpcentrics thanks for illustrating, there is one more thing i wanted to know about your import feature. We are currently using another plugin named flexible shipping, and we wanted to export their file to import into yours, is it possible to provide us with your import csv template file so we could evaluate the difficulty on doing this

    Plugin Author wp-centrics

    (@wpcentrics)

    Hi @jeffrey, our import/export tool will only work for duplicating/moving between sites Fish and Ships shipping method settings, so it cannot be used to migrate from any other third party shipping plugin, sorry.

    …each plugin has its own characteristics and perhaps different ways of doing the same things, so I’m afraid that human work is always necessary and a migration process cannot be automated in any way…

    PS: Please, if you have more questions, open a new thread for each of them, with a related title, etc. It will help other users to find it…

    Best regards,
    Carles.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Calculation issue’ is closed to new replies.