Calculation field that does not appear to calculate

  • Resolved noobygamer

    (@noobygamer)


    3 years, 7 months ago

    Hello,

    I don’t understand anything.

    I create a form that will calculate the amount to pay based on options checked (checkbox). The options are 3; 1 and 0 €, knowing that the one at 3 € is checked by default. The form ends with a Stripe field for payment.

    Problem, when validating with test card data I have the following message displayed “This value must be greater than or equal to 1.” however the value of the calculation field is precisely> = 1 since otherwise the calculation field and Stripe are not displayed… I specify that I suppose it is talking about this field because no field is in red during the error message.

    An idea of ??the problem?

    Regards,

    Florian

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hi there @noobygamer

    Ah, that’s an error message from the Stripe API. They don’t allow 0 values.

    A Stripe charge must be equal to at least 1 unit of your chosen currency.

    The workaround for this is to set a Visibility condition in the Stripe field to Hide it if the value of your Calculation field = 0

    Please do let us know if this helps or if you need more assistance with this.

    Cheers!
    Patrick

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @noobygamer

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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