calculation error when the cart is updated

  • Resolved Anonymous User

    (@anonymized-8906357)


    4 years, 2 months ago

    Hello,

    I have a problem with the plugin, when I update the shopping cart live without reloading the page (example add or decrease a quantity), the shipping costs change, the plugin seems to calculate the same shipping cost for both types of products.
    It can no longer differentiate the two types of products in order to calculate the shipping cost for each product.
    It is not easy to understand exactly the bug, but it seems to me that when the cart is dynamically reloaded, the plugin encounters a bug.

    I don’t know if you understood correctly, I use a translator.

    Thanks for your help.

    • This topic was modified 4 years, 2 months ago by Anonymous User.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Did you try to disable plugin and reproduce it without it?
    What plugin are you using for increasing quantity without reload?

    Is it possible to try it on your website to see?

    Our contact form to send more details to: https://1teamsoftware.com/contact-us

    Thread Starter Anonymous User

    (@anonymized-8906357)

    Hello,

    without the plugin, there is no bug.

    I don’t use a plugin to reload the cart, it’s native to my theme.

    I write you by private message thank you very much

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    We’ve looked at the code of the shipping rates plugin used by the customer and it appears that it does not support shipping packages and bases all its calculations on the cart totals.

    We suggest to check Flexible Shipping Per Package plugin that offers table rate functionality and bases its calculations on the shipping packages

    Thread Starter Anonymous User

    (@anonymized-8906357)

    Hello,

    Yes, thank you for everything, you are good!

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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