• Resolved evekuypers

    (@evekuypers)


    Hi there,

    I have a problem with the forms on my page, I can choose but I don’t get a calculation. In the past it worked and when I open the preview it works also. Any suggestions? It’s important that my clients can see my prices.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @evekuypers

    If you visit the following link (it allows isolate the form), you will see the form is working properly:

    https://fluffycloud.be/prijzen/?cff-form=1&cff-amp-redirected=1

    So, I guess the issue might be cause by a conflict with the theme or any other code is intercepting the onchange events in the form’s fields.

    Please, try the following change.

    – Go to the settings page of the plugin (through the menu option: Settings > Calculated Fields Form).
    – Select the “Classic (Recommended)” option for the attribute: “Script load method”
    – And press the “Update” button.

    If you re using a plugin for caching the website (Like: WP-Super-Cache), please, clear the cache to allow the changes take effect.

    Best regards.

    Thread Starter evekuypers

    (@evekuypers)

    Thanks so much for the very very quick reply to bad then my original problem comes back and the form is not appearing, when you’re on a page in the website and then click on prices you don’t see the form, if you refresh the form appears and works.

    After I did all the required updates of my theme one problem after another rises, it drives me crazy.

    If you have any other ideas please do, otherwise I have to wait for the reply of the guys from my theme or switch theme but that’s a lot of work.

    Thanks anyway!

    Plugin Author codepeople

    (@codepeople)

    Hello @evekuypers

    Please, let me know if selecting the classic method, the forms work properly after reload the page.

    Best regards.

    Plugin Author codepeople

    (@codepeople)

    Hello,

    If it is the case, I recommend you to follow the steps below:

    at the end of the page’s content (https://fluffycloud.be/prijzen/ ), insert a HTML block, and enter as its content the piece of code:

    
    <script>
    if('undefined' != typeof fbuilderjQuery)
    {
    delete(fbuilderjQuery.fbuilderGeneratorFlag);
    fbuilderjQuery.fbuilderjQueryGenerator();
    }
    </script>
    

    If you need additional help do not hesitate in create a ticket in my private website:

    https://cff.dwbooster.com/contact-us

    Best regards.

    Thread Starter evekuypers

    (@evekuypers)

    thanks for the tip but I already did that last time I had problems so the problem stays
    when I use classic load method the form is not visible, if you refresh it’s visible and works
    with the direct method the form is visible but not working, refresh doesn’t help

    but thanks for the help

    Plugin Author codepeople

    (@codepeople)

    Hello @evekuypers

    Please, create a ticket in my private website, for helping you to implement a solution to the conflict with your theme:

    https://cff.dwbooster.com/contact-us

    Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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