• Resolved spowell16

    (@spowell16)


    Hello we recently moved our site to another hosting company and now the login page keeps displaying a message “An error has been encountered. Probably page was cached. Please try again.” I’ve tried clearing the cache. I’ve also installed a cache plug in and instructed not to cache this page and still I’m getting this error. Hosting company said they do not have cache on at the server level. Anyone have any suggestions on how to resolve this?

    Thank you for any guidance you can provide.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 31 through 32 (of 32 total)
  • Thread Starter spowell16

    (@spowell16)

    Thank you. We’ve installed a cache plug in now as apparently the .htaccess file wasn’t working correctly so we are going to attempt to do exclusions via a plug in.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @spowell16

    Thanks for letting us know how you’ve resolved the issue. Let us know if you’re still having issues and we’d be happy to extend the help.

Viewing 2 replies - 31 through 32 (of 32 total)
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