Caching Log In Page

Hello @spowell16

I tested the login form on the URL you provided and everything seems normal on my end, Can you please share a screenshot of what you see when trying to log in.

can you advise how you share a screen shot as there is no option on this thread to do that.

Hi @spowell16

Please upload the screenshot via imgur.com and then share the image URL here so we can review it.

You can access the screen shot at this link https://www.cfea.com/wp-content/uploads/Screen-Shot.png

@spowell16

I get a “403” page with this link.

Read and follow this guide:

https://www.hostinger.com/tutorials/what-is-403-forbidden-error-and-how-to-fix-it

Check the .htaccess file.
Reset file and directory permissions.
Disable WordPress plugins.
Upload an index page.
Edit file ownership.
Verify the A record.
Remove any malware.
Clear the web browser history and cache.

• This reply was modified 2 years, 6 months ago by missveronica.

Thank you for your message. We not experiencing a 403 error so this guide won’t work for the issue we are experiencing (caching log in page).

@spowell16

Use imgur.com for sharing screen copies.

Here’s the link https://imgur.com/a/EU6uXLh

@spowell16

Let’s try with this tool if we can solve your issue looking at the bad nonce values:

https://github.com/MissVeronica/um-redirect-login-log

Thank you for the suggestion but I’m not experiencing bad nonce values. I’m experiencing a caching of the log in page issue.

@spowell16

Your error message is pointing at a nonce value error:

case 'invalid_nonce':
	$err = __( 'An error has been encountered. Probably page was cached. Please try again.', 'ultimate-member' );
	break;

We had issues a while back about invalid nonce but we are not receiving an invalid nonce issue. The issue we are having is the log in page is caching so we have to enter data twice to log in. We are able to successfully log in after entering the data twice but it’s just going to cause our members not to want to come to our site if they continually experience this message.

@spowell16

Your web hosting is using the “LiteSpeed Web Server”.
Are you sure that you don’t have the LiteSpeed caching active.

@spowell16

We are able to successfully log in after entering the data twice

Exactly what I get when I remove UM Login page from LiteSpeed caching plugin.

“Do Not Cache URIs” where I removed /um-login-page/

My Web Hosting is also using “LiteSpeed Web Server” and I can manage the “LiteSpeed Web Cache Manager” from my cPanel and it’s active for the test domain.

• This reply was modified 2 years, 6 months ago by missveronica.
• This reply was modified 2 years, 6 months ago by missveronica.

We attempted to use one to exclude the log in page when the error first presented itself but it did not resolve the error so all caching plug ins have been disabled and removed.