Caching issues?

  • Resolved borish1

    (@borish1)


    3 years, 7 months ago

    Recently we changed the caching from w3t cache to different one tied with the server. Instead of PHP, the server (nginx) is handling the page cache.

    Do we need to exclude anything specific for the plugin?

    We currently have issues of images not appearing for some reason:
    You can have a look at it here:
    https://arktisbiopharma.de/

    When we turn on the “Disable JS Image Loading” the images finally appear but they are showing placeholder instead of the needed images.

    Worth mentioning is that we have autoptimize plugin as well set up.

    Any help appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter borish1

    (@borish1)

    Additional thing to mention:

    Each image has this css applied:
    #sb_instagram .sbi_no_js img = display:None;

    If we turn off display none all images except last 2 shows up.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @borish1,

    Thank you for reaching out to us for assistance. There seems to be a combination of issues on the site here. Likely, our image resizing is either disabled or is running into errors. Also, I can see here that our plugin does not initially initiate properly due to content blocking from Borlabs Cookie. With the GDPR functionality in our plugin working with Borlabs Cookie, it is not necessary to use the content blocker. That being said, we will need to look into why the resizing doesn’t work as expected here. Please send us a support request on our website using the form here, including the System Info from the plugin’s Support tab. There, we will be able to further assist you.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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