Caching issue with web to lead

  • Resolved msinotte2

    (@msinotte2)


    4 years, 5 months ago

    With my website, I use a salesforce web to lead plugin. When I try to submit a lead there is a problem where the page hangs up and returns to an empty page without submitting the information. Running the site from WordPress, I can create the leads from the demo sign up and the contact up pages. I am using w3tc and Cloudflare. I hope you can provide a configuration suggesting for getting this to work. Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @msinotte2

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    First, we need to determine if the issue is actually related to W3 Total Cache so please try to disable W3 Total Cach and see if the issue persists.
    IF the issue is gone, re-enable W3 Total Cache and disable the settings one by one in PErformance>Genelral settings, save all settings and purge the cache after each setting is disabled and see which setting might be causing the issue.
    Thanks!

    Thread Starter msinotte2

    (@msinotte2)

    Thanks, Marko for your quick response.

    I deactivated W3 Total Cach and the web to lead pages are functioning. I will start testing the individual settings and provide you an update on which setting(s) were causing the issue.

    Thanks again

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @msinotte2

    Thank you for the information.
    Please let me know which option might be causing this.
    THanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    No activity for a week.
    Marking the topic as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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