Caching has messed-up our login/logout function

Hi there,

Sorry for the delay.
Do you have Serve cached pages to logged in users enabled in the cache settings?
If you have user specific content, it should be disabled.

when logged-in subscribers click on “logout”, nothing happens

What is the URL of the “logout” link, and if nothing happens, is there a javascript error in the browser console?

Marc.

Thanks, Marc.

In reply to your question, “Do you have Serve cached pages to logged in users enabled in the cache settings?”, the answer is: No, we didn’t activate it. It’s disabled.

In reply to your question, “What is the URL of the “logout” link, and if nothing happens, is there a javascript error in the browser console?” the answer is: The URL is -> https://revitalization.org/logout/?ihcdologout=true (there is “ihcdologout=true” as query string because we are using Ultimate Membership Pro plugin). There was no javascript error in the console.

Any query string will bypass caching, so the issue is likely to be somewhere else,
specially if logged-in users are not served cached pages.

Is there any PHP error being logged when attempting to log out?

There are no PHP logs associated with the logout function, Marc.

The problem is related to cookies in some way. If I clear cache and cookies, I’m able to login and logout OK, but only once. As soon as the cookies are present, the logout function stops working.