Cache Rebuild Issue

  • Resolved supportnirmal

    (@supportnirmal)


    1 year, 7 months ago

    Hello Support Team,

    We are currently encountering an issue with cache rebuilding. Once the cache is rebuilt, the page loads in a broken state, lacking any associated styles.

    As a solution, we opted to disable all cache settings within the LiteSpeed plugin. Unfortunately, the problem persists despite taking this action. We found that the page’s appearance was rectified only after purging the cache manually. This raises the question: should the cache not be rebuilt even when cache settings are turned off?

    Here are the link to cache settings screenshots:

    https://prnt.sc/duwfTw4YTz3s

    https://prnt.sc/6H3pEXh_Rej_

    https://prnt.sc/pa6qxAulc0aG

    We would greatly appreciate your assistance in resolving this matter promptly.

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter supportnirmal

    (@supportnirmal)

    Sent Please check.

    Plugin Support qtwrk

    (@qtwrk)

    thanks, once you clicked that send button , it will generate you a 8-letter string, please share me that string, so I can locate your report.

    Thread Starter supportnirmal

    (@supportnirmal)

    Report number: NDUBMCIH

    Report date: 08/23/2023 01:08:10

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 5 replies - 1 through 5 (of 5 total)
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