Cache problem

Hi @newcelic ,

Thanks for reaching out!

Can you please provide an example page URL where this issue is visible?

Regards,
Alina

Thank you very much for the speed of response, incredible.

I don’t have a test site and that’s why I had to disconnect the plugin. Is it absolutely necessary?

Here is a link to a screenshot I took with my mobile:https://drive.google.com/file/d/1_smq6VTQJbjEsMbY2V_AdBVzRQySRs4r/view?usp=sharing

Hi?@newcelic?,

Please let me check with the technical team and I will feed you back as soon as possible.

Regards,
Alina

Hello @newcelic,

Good day!

Could you please reproduce the issue on your site? And then give us the site URL.

We would like to check it out to debug.

Thanks for your help.

Best regards,

Mia

Ok, I’m going to clone my site and I’ll send you the URL shortly
Thank you.

Hello @newcelic,

Sure, take your time.

I have cloned my site and activated the plugin: https://prueba.waterluxe-osmosis.es/

You have to navigate through several pages for the error to appear.

Hi @newcelic ,

This is what I can see when I tried visiting that URL:
https://drive.google.com/file/d/1uC12V_PMFTYFmURa5a4IjCkawd_AeJjd/view?usp=drivesdk

Can you please record a short screencast to show us how you arrived at the issue?

Also, from which country can we visit your site to be able to access and bypass the security?

Regards,
Bruce

Hi Bruce, sorry for the inconvenience. From which country do you visit the website?

It’s probably a Clouflare configured rule, but I can configure it to not block

Hi @newcelic ,

1. You can tell us which country is in whitelist, so we use VPN to visit the site.
2. Please record a short screencast to show us how you arrived at the issue?

Let us know.

Regards,
Bruce