Cache Plugin

  • Resolved jfwy

    (@jfwy)


    3 years, 5 months ago

    I’m having an issue with verifying my site ownership. I see the “Your site may not be ready for Site Kit” message on the dashboard, try to proceed anyways and get “The necessary verification token could not be found on your site. This may be related to your site using a page caching plugin. Please flush your home page cache and then try again.”

    I’ve read through other topics and followed the same steps. I do have a MU cache plugin, but have it disabled. Any ideas what I’m missing?

    I’ve filled out the form provided in other topics incase helpful.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @jfwy and thanks for getting in touch. Sorry to hear you are having this issue.

    Thanks for providing your information that’s very useful. Would you please be able to perform the following which could rule out any third party plugin conflicts:

    1. Login to your site from a Chrome browser incognito window.
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”.
    5. Attempt to setup Site Kit once more.

    You can exit troubleshooting mode afterwards.

    Let me know if you have any questions on the above.

    Thread Starter jfwy

    (@jfwy)

    Thanks @adamdunnage ! I tried the above, but am getting the same error.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Thanks for your efforts with that and sorry to hear this hasn’t worked. I can see that your website is behind a login wall. I presume that is powered by the Custom Login Page Customizer.

    Would it be possible at all for you to temporarily disable this and make the site publicly available before checking once more to see if you get the same message in Site Kit?

    Thread Starter jfwy

    (@jfwy)

    thanks for the quick reply! I disabled the login wall, and no joy. Then tried trouble shooting mode with site kit enabled, with login still disabled, and still no joy. Any other ideas?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    No problem at all. Thank you once more for trying these steps.

    It seems that your REST endpoints are not accessible. Do you see any errors or warnings when checking your Site Health status? This can can checked here.

    If possible would you also be able to provide a video screen recording of your deactivating your login wall and then checking Site Kit afterwards. This will help us with our troubleshooting. You can use the the Site Health form you used previously to provide your video privately to us.

    Please let me know if you have any further questions.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 6 replies - 1 through 6 (of 6 total)
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