Cache issue site health, looks like it doesn’t work

  • Resolved sporbillis

    (@sporbillis)


    1 year, 6 months ago

    Hello I get this error in site health out of the blue, it was not there before:

    Page cache enhances the speed and performance of your site by saving and serving static pages instead of calling for a page every time a user visits.

Page cache is detected by looking for an active page cache plugin as well as making three requests to the homepage and looking for one or more of the following HTTP client caching response headers:

cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status, x-litespeed-cache, x-lsadc-cache, x-qc-cache.
 Median server response time was 1,507 milliseconds. It should be less than the recommended 600 milliseconds threshold.
 There was 1 client caching response header detected: etag.

    When i right click inspect > Network I see these values:

    Cache-Control: no-cache, must-revalidate, max-age=0

    Pragma: no-cache

    X-Litespeed-Cache-Control: no-cache

    However, cache is enabled and connected to quic.cloud

    Here is the report number (already sent):

    Report number:?ESMQICIQ

    I have already send the log report including a passwordless link to grant you access.

    Please let me know if we can fix this issue!

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please recreate the report, you did not carry it over the report.

    but please enable debug log and then check again , see what log says

    Thread Starter sporbillis

    (@sporbillis)

    Hello,

    I think now it should work : Report number:?BWMSIWCE

    Also enabled debugging I think!

    I have the same issue!

    • This reply was modified 1 year, 6 months ago by Saxman.
    Plugin Support qtwrk

    (@qtwrk)

    yeah , it did not work the report

    when you say When i right click inspect > Network I see these values:

    on which page that is ? if it’s on wp-admin page , it is meant to see x-litespeed-cache-control: no-cache , what really matters is in front page you should see x-litespeed-cache: hit which it did show on me

    Thread Starter sporbillis

    (@sporbillis)

    Hello,

    What do you mean it did not work? How should I send the report with passwordless link to you? Is there any correct way? I generate the link then click send report and paste here the report number.

    I am looking on the frontend. not the wp-admin

    Regarding the issue I get in sitehealth anything we do for that?

    Thanks

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

    Thread Starter sporbillis

    (@sporbillis)

    hello i have send an email referencing this topic, did you receive it?

    What do you think it might be the issue? Anything I can do to help?

    Plugin Support qtwrk

    (@qtwrk)

    I will check with other staffs and see who is handling your ticket

    no , I am not sure at this moment what could be the issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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