• Hello
    I don't have any label created now, however LABEL SALE is still showing after deleting
    
    Uninstall and install the plugin again and continue there
    The website is in maintenance mode as we are working on it
    Thank you

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author RazyRx

    (@razyrx)

    Hello,

    Plugin do not have any cache like this.
    First of all check that you do not have any labels, also in trash.

    Regards,
    Oleg

    Thread Starter vivv

    (@vivv)

    Hello
    check that you do not have any labels, also in trash: I have nowhere
    I have no possibility of sending you images so you can see here

    Thank you

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    If you turn off or delete the plugin is the label still there? If yes – there is some other cache from plugin or theme that require to be purged.

    Regards,
    Dima

    Thread Starter vivv

    (@vivv)

    Hello
    yes, still there
    I don’t have another active cache plugin, disable it for this problem

    Thank you

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    When plugin is deactivated it cannot influence in any way your site. So this is cache from the plugin, theme, your hosting or service eg cloudflare that have cache.

    Regards,
    Dima

    Thread Starter vivv

    (@vivv)

    Hello
    the plugin is ON
    But I have no label created, because I removed it
    however IT KEEPS SHOWING, label SALE

    Thank you

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Please add here a link to the screenshot of the labels page. You can download image to some image sharing hosting, dropbox, google drive etc.

    Regards,
    Dima

    Thread Starter vivv

    (@vivv)

    I had been marked, Label to display on this product (I do not know how it is possible if the label did not exist)
    but anyway
    I unchecked it and saved it and disappeared
    However I wonder if I will not have problems of this type again when I have the site in production
    
    Also thanks for the add-on and for your help
    Viviana
    Plugin Author RazyRx

    (@razyrx)

    Hello,

    If label is displayed on product edit page, then it means label was not removed.
    Maybe it is in trash, you can open labels list and on the top select “Trash” and delete labels permanently.

    Regards,
    Oleg

Viewing 9 replies - 1 through 9 (of 9 total)
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